Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Please notify us by email at firstname.lastname@example.org and we will provide return instructions.
Refunds (if applicable)
"We don't allow refunds on all sale items or gift cards".
We will also notify you of the approval or rejection of your refund or store credit. If you are approved, then your refund will be processed.
If you received an defective, damaged or wrong item we offer an replacement at no cost to you. Please email photo proof to email@example.com. Depending on where you live, the time it may take to receive your replacement may vary. Also please see FAQs section.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Exchanges (if applicable)
We only replace items if they are defective or damaged or an wrong item. If you need to exchange it for the same item, send us an email at email@example.com and we will provide instructions and also please see FAQs section.
To Return your product/s please send us an email at firstname.lastname@example.org and we will provide instructions.You will be responsible for paying your own shipping cost to return your product/s.Shipping costs are non-refundable and return shipping will be deducted from your refund or store credit.Please obtain an tracking number and shipping insurance on your returning package as we cannot guarantee we will receive your package.Please also see FAQs section.