Frequently Asked Questions

Please Note: All products are custom made so there will be variations between every product and may experience difference in colors.


  • RETURN & EXCHANGES sells a variety of custom made products and we strictly implement "No Refunds on Sale Items!" Customers are given a 30-day guarantee to obtain an replacement or store credit for a damaged,defective or wrong item.Photograph the product and please include your order number with a brief explanation to We will respond as soon as possible to update you on the status of your application.

  • If I ordered the wrong size-can I exchange it?

All our item/s are custom made so it would not be possible.

  • Do you ship internationally?
We want to but for now we only ship products to USA and Canada. Please check back often as we will be offering that.


  • How do I track my package?

You can track the package by downloading Shop app or Route app on your mobile device and check the status by using the reference number for further questions reach us at

  • How long does it take for an order to arrive?

If delivery is within the United States the delivery should take 3-20 business days or more and for Canada 1-2 weeks or more,

  • Still, have questions?

Send us an email at and we will respond as soon as possible.